FREQUENTLY ASKED QUESTIONS!
Can I pay my dues on the App?
No, this may be able to happen in the future but there is extra cost for this option and as the only Canadian local using the app the cost is too high for one local to cover this extra cost with credit card companies.
Dues can be paid over the phone with a credit card, by e-Transfer, in person with cash or debit or credit card or you can mail a cheque.
Why is my number on the out-of-work list a lot higher than I was previously told by the hall when I called in and asked?
The number you were told over the phone was your ACTIVELY looking for work number. There were always members above you on the list, but they were not ACTIVELY looking for work, so they were not given a number. There is no way to hide members who are working out of scope and don’t want a number on the books on the App. Everyone is put on every book as per their layoff date from the last time they worked on that book.
Can members still call in for jobs?
Yes, we will continue to post calls on the phone line 204-982-2080 and members are welcome to call in for jobs the next morning 204- 982-2085 and press 1 for dispatch.
Why does the app say I didn’t pay this month dues? I just had it taken off my cheque the first week of this month.
Dues are taken by the employer the first week of every month. The Contractors do not remit them to us until the month is over (by the 15th of the next month). They also remit your monthly dues along with your full month of working dues. Once we receive the remittance it takes some time for our office to process all dues remitted by our contractors. It can be up to 50 days past the time you see it taken off your cheque until it is posted on the App.
WORKING OUT OF JURISDICTION
All members working out of jurisdiction MUST NOTE!
You are responsible for your monthly dues it is good practice to pay well ahead when working out of jurisdiction to ensure you do not become a suspended member.
It can also take up to 4 months for pension, and Health and Welfare payments to be remitted to us. You may have to keep self-paying for the first months when taking an out-of-jurisdiction call.
The app shows I am 2 months behind on dues, I have worked for a company for a long time, and I shouldn’t be behind on my dues!
Contractors take dues off the first week of a month, if you are not working during the first week of a month you don’t make a payment that month. This happens commonly the first week of January as people don’t come back to work after the holidays right away. Also, July long weekend people book that first week off and no dues are paid for those months. You can call the hall and we can explain your payment details.
How does the app work and who runs the app?
Dispatch is still 100% controlled by your Business Manager. All members dispatched is reviewed by your Business Manager and follow his hiring procedure outlined on our website and it also can be found on the App under the HOW IT WORKS heading.
All Data is securely stored with encryption and backed up daily. Data belongs to Local 2085, and all information contained in the app will be returned to us if and when requested.